Changes and Cancellations
Changes
Please send an email to exams@cceb.ca if you wish to make any changes to your application or personal information on your file. All changes must be received in writing by email, no changes will be made over the phone.
Changes of Exam Site
Candidates must send an email to exams@cceb.ca to make a change to an exam site. Change of site requests must be received by the posted application deadline.
Cancellations
You will forfeit your full application fee if you cancel your examination after the posted deadline.
Candidates must send an email to exams@cceb.ca to request a cancellation. Cancellation requests received after the application deadline will forfeit the full application fee unless they are accompanied by evidence of extraordinary circumstances. The CCEB will review and consider such requests on a case-by-case basis. In the case the request is accepted, the candidate may receive a partial refund (exam fee minus $150.00 administration fee).
Refunds are processed using Pay Pal in Canadian Dollars.